Shipping policy
Shipping Policy
FemmeVee ships worldwide from our international fulfillment network. Every order is processed with care, speed, and complete discretion.
Discreet Packaging — Guaranteed
Your privacy is our priority. Every FemmeVee order ships in plain, unmarked packaging. The outer box or mailer contains no brand name, logo, or any indication of the contents. The sender name on the label is a neutral identifier — not "FemmeVee." What's inside stays between you and us.
Processing Time
Orders are processed within 1–2 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Times
| Region | Standard Shipping | Expedited Shipping |
|---|---|---|
| United States | 5–7 days | 2–4 days |
| Canada | 5–7 days | 2–4 days |
| United Kingdom | 3–5 days | 2–3 days |
| Germany / EU | 3–5 days | 2–3 days |
| Norway / Switzerland | 5–7 days | 3–5 days |
| Australia / NZ | 3–5 days | 2–3 days |
| Rest of World | 6–8 days | Contact us |
Delivery times are estimates and may vary due to customs processing, local carrier delays, or peak seasons.
Customs, Duties & Taxes
International orders may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees. We recommend checking your country's import regulations before ordering.
For EU customers: VAT may apply at the point of import. Norway and Switzerland are not EU members and have their own customs thresholds.
Tracking Your Order
All orders include tracking. Once shipped, you will receive an email with your tracking number and a link to monitor your shipment in real time.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at contact@femmevee.com. We will investigate with the carrier and work to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. FemmeVee is not responsible for orders lost or delayed due to incorrect address information provided by the customer.